Shipping policy

Shipping within India

At Crafted Jewellery by Ami, we are committed to delivering your handcrafted pieces safely and efficiently. Each piece you order is crafted with care and sent with love. We’re grateful to be a part of your journey and aim to make your experience seamless from start to finish.

Please review our shipping policy below for a smooth shopping experience.

Shipping Coverage

We currently offer FREE SHIPPING across India on all orders.
No minimum purchase is required — the price you see is the price you pay.

Order Processing Time

  • All orders are processed within 1–3 business days
  • Orders placed on weekends or public holidays will be processed on the next working day
  • You will receive a confirmation once your order is successfully placed

Delivery Timeline

  • Estimated delivery time: 3–7 business days, depending on your location
  • Delivery timelines may vary slightly for remote or non-serviceable areas

Order Tracking

Once your order is shipped, you will receive a tracking link via email or message. You can track your order status in real-time using the provided link

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Logistics or courier issues

We appreciate your patience and understanding in such cases.

Address & Contact Details

Please ensure that your shipping address and contact details are accurate at the time of placing the order.

We are not responsible for delays or delivery failures due to incorrect information

Failed Delivery Attempts

If delivery is unsuccessful due to incorrect address or unavailability, the courier partner may attempt re-delivery

Additional charges (if any) may apply for repeated delivery attempts

Packaging & Safety

Every order is carefully packed to ensure your jewellery reaches you in perfect condition.
We take utmost care in maintaining hygiene and packaging standards.

International Shipping

We offer international shipping to selected countries worldwide.

  • A flat shipping fee of ₹2,500 is applicable on all international orders.
  • Estimated delivery timeline: 7–14 business days from dispatch.
  • Delivery timelines may vary depending on customs clearance and local courier services.
  • Customs duties, import taxes, VAT, or any additional charges imposed by the destination country are the responsibility of the customer and must be paid separately, if applicable.
  • Once your order is shipped, tracking details will be shared via email or WhatsApp.
  • If your country is unavailable during checkout, please contact us and we will be happy to assist you.

🤍 Need Assistance?

If you have any questions regarding your order or shipping, feel free to reach out to us:

📧 Email: craftedjewellerybyami@gmail.com
📞 Phone: +91 99255 36094